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Business Insights

Accenture Survey Reveals a Generous Holiday Consumer

The company's 15th annual holiday shopping survey finds younger consumers looking to shop in-store while…

Consumers Are Poised to Share Holiday Cheer With Retailers Who Earn Trust

PwC's consumer survey reveals holiday budgets and clear intentions for how and where they will shop this…

KPMG Predicts Happy Holidays Ahead

The company's 2021 holiday consumer pulse survey indicates a positive retail outlook with an increase to…

U.S. Retailers Are Feeling Pressure to Improve Employee Experience Amid Labor-Market Shortages

Accenture's latest survey reveals challenges related to holiday workers and supply chain strains fueled by…

November Pegged to Be the Strongest Month for Apparel, According to Rakuten Intelligence

Kristen Gall, president of Rakuten Rewards, discusses a positive holiday outlook, key consumer trends for the…

Next-Generation Retail Marketing: Converting Net New Shoppers to Loyal, Lifetime Customers

Bluecore's Sherene Hilal shares insights and strategies for increasing conversions and getting return…

AlixPartners Holiday Forecast Tells Retailers a Double-digits Increase ‘Yours to Lose’

The 2021 holiday report includes a consumer survey that shows the majority of shoppers plan to spend more…

Connecting to Today’s Young Luxury Consumer

Boston Consulting Group's Sarah Willersdorf talks to WWD about how luxury brands can reach Gen Z and…

Survey Shows Extent of Office Closures Due to COVID-19

The research was based on a survey of more than 1,200 U.S. businesses.

Deloitte Sees Holiday Season Retail Sales Climbing 7%

The forecast expects increased spending as consumers gain comfort in being outside the home.

Can Retailers Be Hopeful for the Holiday Season?

KPMG's survey of retail executives reveals optimism despite pandemic-related disruptions.

Counterfeit Sales Expected to Spike This Holiday Shopping Season

New survey from Red Points reveals consumer behavior insights and expectations for the holiday season.

NewStore Survey Finds Consumers Are Becoming More Demanding of Store Associates

The consumer behavior study revealed changes in comfort levels, the impact of the Delta variant and increased…

Price Isn’t Always King, According to New Study from Boston Consulting Group

The report reveals what drives consumer choices at the time of purchase, finding retailers may be…

Consumer Confidence Is Beginning to Waver Again, According to Survey Data

The First Insight survey found a 25 percent jump in worried consumers with the COVID-19 variant on the rise.