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Consumer Behavior

Urban Outfitters, Maurices and Charlotte Russe Among Most-Favored Retail Brands

Cambridge Analytica used its database on 220 million consumers to develop the report.

AI-Informed Avatars Have Arrived, More Accurate Than Ever

The new technology boasts 90 percent accuracy on body measurements, sparking the question of the relevancy of…

Salesforce Insights on Shifting Consumer Behaviors in a Mobile Landscape

Shoppers are more spontaneous due to alleviated friction points from digitized retail — here, head of…

Voice-Activation Tools Heighten Consumer Personalization

Digital assistants contribute customization to keep consumers engaged — and talking.

Salesforce Q4 Shopping Index Proves Mobile’s Growth Potential

The analysis confirmed mobile and social's influence over purchases.

Consumer Survey Reveals Generational Differences With Markdown Expectations

First Insight Inc. polled 750 shoppers across key demographic cohorts.

The Staying Game: Will Smart Mirrors or VR Prevail as Retail’s ‘It’ Solution?

In a crowded market of apparent silver-bullet solutions, two technologies are duking it out for the role as…

Australians Own More Smartphones, but Complete Fewer Mobile Purchases

The latest statistics included in a report released by Bronto draw an accurate picture of larger consumer…

Xenio Systems Launches Retail Platform to Gain Shopper Insights

The platform uses smart, in-store hardware and a SaaS web portal.

Study Shows Confidence in Vendors Selling Direct to Consumers

The study revealed that 53 percent of manufacturers are selling direct to consumer via third-party…

Study on Millennials Show Cohort as Connected — and Oblivious?

The generation is the most connected yet most distracted, according to a new study.

In-Store Shoppers Spend More With Enhanced Online Services

Salesfloor reveals direct correlation between quality of online customer service and in-store purchases.

Exclusive: How AI Predicts the Biggest Trends of the Season

WWD worked with IBM Watson to scan the fall 2017 runways.

Retailers Eye Machine Learning, Automation and the IoT to Evolve Shopping Experience

Zebra Technologies surveyed nearly 1,700 retail executives in its latest report.

How Meaningful Content Makes or Breaks Brands

The top-performing brands all have one thing in common.